Billing Terms & Conditions

Last Updated: 4/24/2026

These Billing Terms & Conditions govern the payment of all fees to LumiMousse (the "Billing Terms & Conditions"). These Billing Terms & Conditions are applicable to any and all orders placed on this website and, therefore, by placing an order online from LumiMousse, you agree to the terms and conditions set forth below.

1. Payment Requirements

ALL ORDERS MUST BE PAID IN FULL AT TIME OF PURCHASE BEFORE THEY CAN BE PROCESSED AND SHIPPED.

If for any reason a payment is declined, cancelled or not completed, the order will not be confirmed or fulfilled. LumiMousse holds the right to cancel any unpaid or unfulfilled transaction at any time.

2. Accepted Payment Methods

Our checkout system offers multiple options for secure transactions.

Visa
MasterCard
American Express
PayPal
Apple Pay
Google Pay
Afterpay (where available)
Bank Transfers - available for bulk orders or custom orders. Please contact us for details.

All payments are in $USD with no hidden extras unless stated during the checkout process.

3. Pricing, Taxes & Currency

All prices on lumimousse.com are shown in $USD.

We reserve the right to update any and all prices on our website at any time and without warning. All local taxes, shipping costs, import duties and any other fees required to fulfill an order (if required) will be calculated at the checkout and added to the order price.

Any customs duties or import fees (applicable in the customers country of residence) must be paid by the customer.

4. Payment Security

LumiMousse and our payment providers take your security seriously. All payments made on the LumiMousse website are protected by SSL (Secure Sockets Layer), meaning the connection between your browser and our server is strictly encrypted. All information you provide during checkout is also securely passed to our trusted third-party payment gateways to process your transactions.

LumiMousse does not store your full credit card information, nor does it harvest or maintain direct access to your personal payment details.

5. Refunds, Billing Disputes & Chargebacks

Our return and refund policy explains how we handle refunds for products that have been ordered from our website.

For billing issues such as errors, duplicate charges, or payment concerns, we recommend contacting us at info@lumimousse.com to resolve as soon as possible.

Fraudulent, unauthorized or abusive chargebacks will be investigated and formally disputed with the relevant payment providers where applicable.

6. Fraud Protection & Order Verification

For the protection and safety of our customers as well as LumiMousse interests, we reserve the right to delay, cancel, refuse, or place an order on hold should we suspect, notice fraudulent and/or unauthorized activity on our site.

On certain high value transactions and other suspect purchases, LumiMousse is required to undertake further verification on a customer's identity before authorising an order.

7. Policy Updates

We reserve the right to make changes to or update the Billing Terms & Conditions Policy at any time and without notice to provide improved services, to better reflect our operational changes, our current payment providers and to comply with changing laws and regulations.

We reserve the right to update, amend or make any changes to, the website, the material and the Terms and Conditions. The website will mention the date that the terms and conditions were last updated. Please note that by continuing to use the website following any such changes, you will be bound by the updated terms and conditions.