Privacy policy
Privacy Policy
Last Updated: April 16, 2026
LumiMousse (“we,” “us,” or “our”) operates this website and online store, including all related content, features, products, and services (collectively the “Services”). Our store is hosted on Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our Services, make a purchase, or otherwise interact with us.
By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.
1.Personal Information We Collect
“Personal information” refers to any information that identifies or can reasonably be linked to you.
We may collect the following:
Contact Information: Name, shipping/billing address, phone number, email
Payment Information: Payment method details, transaction confirmations (processed securely via third-party providers)
Account Information: Username, password, preferences
Order Information: Items viewed, added to cart, purchased, returned, or exchanged
Communication Data: Messages or inquiries you send us
Device Information: IP address, browser type, device identifiers
Usage Data: Pages visited, interactions, and browsing behavior
2.How We Collect Information
We collect information:
Directly from you (when you place orders, contact us, etc.)
Automatically (via cookies and tracking technologies)
From service providers (e.g., payment processors, Shopify)
From third-party partners (marketing and analytics providers)
3.How We Use Your Information
We use your information to:
Provide & Operate Services
Process orders, payments, shipping, and returns
Manage your account
Personalize your shopping experience
Marketing & Advertising
-
Send promotional emails or offers
-
Show relevant ads based on your activity
Security & Fraud Prevention
Detect fraud or suspicious activity
Protect accounts and transactions
Customer Support
Respond to inquiries and provide assistance
Legal Compliance
Comply with applicable U.S. laws and regulations
4. How We Share Your Information
We may share your information with:
Shopify (store infrastructure & checkout)
Payment processors (secure transactions)
Shipping carriers (order fulfillment)
Marketing & analytics partners
Legal authorities when required by law
We do not sell your personal information in the traditional sense.
5. Shopify & Third-Party Processing
Our store is hosted by Shopify. Shopify may process your data to provide and improve their services.
To learn more, visit Shopify’s Privacy Policy:
https://privacy.shopify.com
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality
Analyze traffic and usage
Personalize your experience
You can disable cookies through your browser settings.
7. Your Rights (U.S. Users)
Depending on your state (e.g., California under CCPA/CPRA), you may have the right to:
Access the personal data we hold about you
Request deletion of your data
Correct inaccurate data
Opt out of targeted advertising
To exercise your rights, contact us at:
info@lumimousse.com
8. Data Security & Retention
We implement reasonable security measures to protect your data. However, no system is 100% secure.
We retain your information only as long as necessary for:
Order fulfillment
Legal compliance
Business operations
9. Children’s Privacy
Our Services are not intended for individuals under 13. We do not knowingly collect data from minors.
10. International Data Transfers
Your information may be processed in the United States and other countries where our service providers operate.
11. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have questions about this Privacy Policy:
Store Address: 9547 Snowy Springs Circle, Elk Grove California 95758, United States
Store Email: info@lumimousse.com
Store Phone: 916-404-0947
Customer Service Hours: Monday to Friday: 9:00 AM – 7:00 PM (PST)
We try out best to e-mail between 1-2 business days